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by Stormy Planet Sas
Como, Italy
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Hi all!
I'm so happy to receive so many kind messages from our enthusiast customers, that I can't resist to publish here some of them.  Our collection of fully satisfied customers grows rapidly, and we are working hard to increase our service quality to the maximum level possible, as always. 

Thank you all!

(more recent comments are on top)

Hello Elisabetta,
Just want to let you know,that I'm very surprised to have received my order in such a short time!  The Alfa Giulia GTA,which you shipped on Monday 29th was delivered on Tuesday morning already! It's a beautiful model of a great historic car. Thank you very much for your good service! Greetings from The Netherlands and.... wishing you all a very good and happy New Year !
Jos V.E., Tegelen,  Netherlands

I just got my order delivered, this is for me for the first time that i have done this. I think is a great way to find models that i can not  find in the shops in Holland, the way you are packing the models is also great, they arrived in a good condition and very fast. I made your side my favorit!!  thank you and:"we meet again"
R.G., Nootdorp, Zuid-Holland

Dear Alpimodel
Just a small note to thank you for your excellent service.  Great website, easy ordering, nice model, well packaged and delivered in double quick time.    I'll certainly have no hesitation in ordering from you again.  SUPERB!!!
Many thanks
David C., Runcorn, Cheshire UK

Excellent service - our purchase arrived thursday, even before we expected it.
Thanks and congratulations. We'll keep dealing with you.
Javier R., Sitges (Barcelona), Spain

Sir / Madam,
            I'd just like to send this note of thanks, in regards to the order above. I have been compelled to write this ever since my models arrived a couple of days ago. Before my order I had been slightly apprehensive with making such an order from a company on a credit card across the phone link, especially a company thousands of miles away!. Those concerns were thoroughly unfounded, and now the models are here, they are exactly what I wanted, and I couldn't have asked for a better service. Having read through the section of 'what our customer's say', prior to making my order, I have to say, I was thinking some of the claims sounded a bit too good to be true, but I'm glad to have been proved wrong, as I found out when my models arrived in double quick time!.
The irony is that on the 09/12/03 I ordered a model from an English website, the country where I live, and the following day 10/12/03, I made my order from ALPIMODEL. All of the models arrived on Friday 12/12/03 from different couriers, but it meant that the model arriving from elsewhere in England took a DAY longer to arrive!. Thank-you, I shall definitely order from you again, perhaps next pay day, or when I need a 'hard-to-find' model!.
Yours Faithfully,
Richard D., Bognor Regis, West Sussex, UK

I have to write and tell you that I already received the car. This has to be the fastest I have ever received an order. From anywhere. You are terrific.
Ared S., New York, USA

Dear Sir,
I would like to thank you for your excellent service, I ordered two models on Sat. 11/10/03 and promptly received them in perfect order yesterday Tues. 14/10/03. I will certainly use your site again. Thank you.
Gareth M., Merthyr Tydfil, South Wales, UK.

Dear Sir/Madam
I am writing to you to express my pleasure and amazement with my order. I orderd my model at 14.28 pm yesterday (Thursday 09.10.2003) and I received it today (Friday 10.10.2003) in the UK at 11.30 am !. The model is fantastic and your service is outstanding. I shall certainly be ordering more models.
Thank you and with best wishes from the UK.
Andrew C., Hove, East Sussex, UK

Good Morning,
I am just writing to say how fantastic the service you have given me with regard to my 2 orders, i received them Wednesday afternoon, nicely packaged & no mistakes with the orders, which were quite big.
I have also placed another order, quite a few cars again & look forward to receiving them soon.
There is not a company i no of who stock such a huge range of 1:43 scale model like yourselves, i am lucky to have found you & also such quick & accurate delivery, i will recommend your web site to friends who also collect.
Thank you & keep up the good work.
Neil S., Hungerford, Berkshire, UK

Hi Elisabetta, On Wednesday morning you shipped my order placed the night before. It arrived here on my doorstep in Virginia by UPS on Friday at 9:03 a.m.! Part of the fun was tracking it through your system which makes tracking so easy. The Minichamps VWs are excellent as usual. It is a real pleasure to order models from you.
David K., Richmond, VA, USA

Dear sir,I am so suprised when I received my parcel this morning (9/26) after you informed me that you sent my parcel on Sept 24.  I didn't expect it to arrive so soon especially when shipping to far east countries from Italy.  Anyway, I am so happy to see my Volkswagen and Subaru when taking them out of parcel.  Thank you very much for excellent service.  I am quite impressed.  You are one of my favorite web-based model shops in my list.
Best regards,
L.T., Taipei, Taiwan

Hello Elisabetta,

your delivery has arrived yesterday (very fast, I´m surprised). Thank you.
Have a nice day !
Gerhard H., BMW AG, München, Germany
Dear Elisabetta,
I received the items today. Perfects as always !!!! Thank you very much and thank you for RIO prospects !!!! I have a diecast store, but you are one ofthe best diecast stores WORLDWIDE !!!!
Best regards,
Eleni P., Athens, Greece

Good afternoon Elisabetta,
Thank you, your colleagues and UPS for speedy delivery of my order! It has just arrived to my office in Johannesburg, South Africa in immaculate condition! My colleagues (also model car collectors) are envious of my additions, and I am sure that a string of orders will take place soon from their side! I am grateful for your assistance and constant feedback.
Kind Regards,
Pascale P., Johannesburg, South Africa

Order received on June 12.Fantastic service! I was a bit hesitant to place order but service has removed any anxiety.
Thank You
William L., Gloucester MA, USA

RECEIVED this morning - just over 24 hours! Captain Kirk (of "StarTrek" fame) couldn't have **beamed** it on board that fast :-))   Many thanks - great models! I will be revisiting your site next week.
Noel R., Cork, Ireland

Ciao :-)
My models arrived yesterday!!! Thanks always for smooth transactions!! I'll looking forward to future transactions.
See you! Kind Regards.
Yuji T., Amagasaki, Japan

C’est toujours le même plaisir d’acheter des miniatures à votre société. La rapidité de livraison est vraiment parfaite. La mise à jour de votre catalogue aussi. Je reviendrai très sûrement bientôt En vous remerciant encore, très cordialement,
Dédé G., Angers, France

Dear Elisabetta
The model has just arrived at my home and I look forward to opening it this evening.  Thank you for such excellent service I am amazed and will definitely be buying from your company again.
Best wishes
Claire F, Wolverhampton, UK

Many thanks for superb service!!!!
Ian B., Chester, UK

Hallo Elisabetta,
The model arrived already in great shape ..... super fast !! As always very pleased with the Model, thank you again for the XLNT service & packing. Best regards from Holland
Jaap H., Kockengen, Netherlands

Thanks Elisabetta. Bike models arrived today in perfect condition, many thanks, again your service was second to none..
Ian P., Aberdeen, Scotland

Thank you very much for Villeneuves Ferrari  126 C2. I got the parcel today. I think, this was not my last order. Thank you.
Jan S., Liptovský Mikuláš, Slovakia

I would like you to know that I received all ordered models. Due to quality and speed of service it certainly won't be my last order from you!
Dino M.J., Samobor, Croatia

This order has arrived with me today, very impressed and very efficient! Look forward to dealing with you again.
Many thanks.
C. J.W., Frodsham, Cheshire, UK

Amazing!  I ordered my Mini and in less than 24 hours a UPS van pulls up with my delivery.  I was so excited. I could not find the right mini in the UK and had searched endlessly with no success and you have managed to supply me with one in less than 24 hours!  Thanks for such a quick, easy and speedy delivery.
Lisa, Essex, UK

Hello Elisabetta,
Today I received the Ferrari 550 Maranello Prodrive model in good order.
Thanks for the fast and excellent delivery.
Boudewijn B., Emmeloord, The Netherlands

Dear Elisabetta,
Greetings! ... I trust that you are well? ... Just a short note to let you know that my order was received this morning in perfect condition! Many thanks once again for your excellent service - it's a pleasure doing business with you!
Peter E.C., Germiston, South Africa

Thanks for your mail. All ordered items received yesterday in perfect condition. It is a pleasure making business with you. Thanks.
Romain S., Junglinster, Luxembourg

Dear Elisabetta,
I have just received my order today. Thanks for the speedy service. I will definitely put in another order soon!
Dr. Mohamad I., Shah Alam, Malaysia

Dear Elisabetta,
I received today the models I ordered. Thank you very much for the unbelievably fast service!!!! I have sent two orders a week ago at two different sites in Germany and I am still waiting for a confirmation of my orders. I sent you an order two days ago with 14 models and today it is here!!! Congratulations!!! You have the best service and one of the best & easy to use sites!!! Thank you again
Andreas I., Paleo Psychiko, Athens, Greece

More Raves For Alpimodel
What most people don't realize is that Elisabetta is really a world-class customer-service expert and that the great model cars are just a cover. THANKS FOR THE GREAT SERVICE!!!!
Keith G., Knoxville Tennessee, USA

Hi Alpimodel,
The items arrived the day following my order !!!! Great service !!! Thanks a lot. Everything was correct, nothing was missing or broken. The models were carefully wrapped. Will recommend your shop to colleagues and modelcar-newsgroups.
Best regards and happy selling
Romain S., Junglinster, Luxembourg

Dear Elisabetta,
I received one item before two days and four items today. I am very pleased from your service. Believe me you are doing an
excellent work. I am are going to place an order very-very soon. Thank you very much !
Eleni P., Athens, Greece

Hello, I just received my order today, after ordering on Friday.  Everything was perfect!  The Ebbro cars were packed very well and are in fantastic condition.  Great merchandise, wonderful packaging, and super fast service. My brother John (who has ordered several MR, BBR, and Ebbro cars from you) was right, you really are the best out there.  You just gained another customer.
Thanks so much.
Matt W., John W., Council Bluffs, IA, USA

Just to let you know: I ordered a model from you on-line on Sunday night.  You mailed it on Monday and it arrived on Tuesday!!  An incredibly fast service - thanks very much.
Andrew R., Glasgow, Scotland

John W., Sonora CA, USA

Dear Elisabetta - the best diecast woman
I already received the three packages. All six cars are in perfect conditions, as usual. Thanks a lot for your good communication, quick delivery and wonderful sympathy. Have a great 2003!
Best regards,
Luiz M., San Paulo, Brazil

Dear Elisabetta,
Thank you for another perfect transaction. The BBR's are beautiful and everything was packed safely. I look forward to ordering from you again soon.
Brian W., Los Angeles CA, USA

Hi Elisabetta,
Many thanks for your recent response to my inquiry about the Minichamps Super Beetle in Hellas Metallic which appeared and then disappeared temporarily from your website. After it first disappeared and before your response telling me they would be back in stock in a couple of days, I became concerned that this was a fast seller and they might already gone since only 1200 copies were built. I did find them at another source and ordered two of them. They have finally arrived yet it took a week and a half compared to your delivery time of 3 days! Also, I didn't have the fun of tracking the package which, of course, is part of the mystique of this hobby. Thanks again for your response to my inquiry.
You still provide the very best service and selection and I will look forward to placing another order with you in the near future. And do keep those Minichamps VWs coming! Each issue seems to get even better.
David K., Richmond, Virginia

Goods arrived safe and sound - excellent service - thank you.
Regards Gary
Gary H., Riversway, Preston, UK

Dear Elisabetta,
thank you very much. I received my two parcels yestarday by pickup,  the second in less than one day after ordering. It is the fastest delivery I have ever seen. I'm absolutley surprised. I shall contact you for more models soon.
Best from Duesseldorf, Germany to You
Michael S., Duesseldorf, Germany

I received my order at 08:55 this morning.  So, many thanks for your prompt attention and despatch.  Our local suppliers cannot achieve that speed.
Rob M., Plymouth, UK

Hi Elisabetta,
Once again your service is outstanding.  MR Models are quickly becoming my favorites to collect.  The MR 1/43 Lamborghini Diablo SE 30 Jota 1994 (met.violet) is simply awesome!  A very striking model!  AlpiModel has made my collecting of 1/43 scale models enjoyable and hassle free.
Thanks again!
John W., Council Bluffs, IA, USA

Hi there,
You guys are great! Thank you very much for super fast shipping. I really happy about it :)
Happy New year,
Eknarin S., Columbia, MO, USA

Hello at Alpimodel,  thankyou for the Brumm and Hotwheels models.  They arrived today and are beautiful, especially the Hotwheels La Storia 1958 Ferrari.  If I find any other models on your website I will order them with confidence.  Thankyou for your excellent service.
Nic F., Hobart, Australia

Models safely received with your usual excellent service - thank you.
Best wishes for 2003.
Steve M., , Clevedon, U.K.

Hello Elisabetta,
I know this is going to sound like all of the other emails, but I feel I must also let you know how pleased I am with your
customer service.  I placed my first order with you on December 24, and received it in the U.S. on December 27.
Incredible!  And great packaging too!  I sure wish I would have found you guys sooner.  You definitely have a customer for
life.  Keep up the great work!
Thanks again,
Jeff H. ,  Jacksonville, Florida, USA

DEAR Elisabetta
Sami F., Beirut, Lebanon

Kia Ora Elisabetta (Greetings from NZ)
Just to let you know that the Minichamps Audi R8 2002 LeMans car arrived today safe and sound.
I am delighted with the model and would really like to thank you for your wonderful service.
I can not speak too highly of the way that the model was packaged. Really superbly done thank you..
A real bonus for me of course was that it arrived in time for my wife to give it to me next week for Xmas. I think she was worried that if it hadn't arrived she would have had to have looked  around for another present for me!! Not now the case, fortunately. Thanks again for your excellent service. I will certainly be recommending you to my other diecast friends here in NZ and you can expect to hear from me again in the future.
Best wishes for a Very Happy Christmas.
Ian A., Rotorua, New Zealand

Ms. Elisabetta:  Just wanted to let you know that above car arrived today in good condition.  It's beautiful and I'm impressed
with the speed with which it came.  Thank you for making my "overseas order" so easy.  May you and your staff have  a very Merry Christmas and a Happy New Year.  I wish this could be written in Italian.
Robert B., North Canton, OH, USA

Hi, This morning I ordered off of your web site two models in 1/43. I must say I am very impressed with the wide selection of
diecast your company has to offer. But what really has now made me a customer for life is the way you e-mailed me back
right away to confirm my order, and now I see that my order has been processed and shipped the same day.
You guys are GREAT!!! Thank You.
Jeff N., Dayton, MN, USA

Dear Elisabetta,
thank you for the fast delivery, the model arrived today and I am excited about it - it is very excellent.
Looking forward to further deals in the next year and wish you all a merry christmas and a happy new year.
kindest regards
Gabriela W., Düsseldorf, Germany

Order received today, service,response,product all exceptional!, many thanks, Steve
Steve G., Nuneaton, UK

Received the model today! Thanks for the fast shipping.
Andreas Jost, Berlin, Germany

Dear Elisabetta,
Just a short note to let you know that my order was received this afternoon in perfect condition!
Many thanks once again for your excellent service.
With kind regards,
Peter E.C., Germiston, South Africa

Yesterday I received the shipment with the model I ordered, everything is OK.
Herewith I would like to thank you for rapid and professional service you offer.
I'm even more happy because I already thought there is a very small chance to purchase this particular model (Senna's Toleman). But all of a sudden Ihad found your site and was really delighted when I saw my Toleman is "in stock".
I'm looking forward for cooperation.
Thank you and best regards
Tomas S., Bratislava, Slovakia

I'm very happy. My order is here. But, my french is better. Je suis très content.
An order, sunday, a confirmation, monday , a ship ... tuesday.
Pour les francophones  qui liront ce message, les conditions de vente sont claires, les prix et les délais de livraison sont serrés. Un très bon site que je conseille vivement.
Merci ALPIMODEL... and Miss Elisabetta.
Gildas C., Moelan Sur Mer, France

Received my MR Limited Edition of 100 green 1/43 scale Lamborghini.  Very nice!  Again, you processed the order on Monday and it is delivered to my door Wed morning, just an example of your outstanding service.
John W., Council Bluffs, IA, USA

I want to compliment you on an amazing service!
This was my first order from you, and I was pleasantly surprised when the order turned up today at 1500, when I only ordered it two days ago at 2120!
The package was in excellent condition and I can't wait to place my next order :)
You can get goods to me here in the UK far faster and far cheaper than any of the UK retailers.
Big thumbs up!
Chris R, Larbert, Scotland

I received my order today and I must say it is amazing how you do things so swiftly. I'm very pleased with it and with your company. I will certainly tell my friends about you. Thank you ever so much.
Patrick C., Deinze, Belgium

Dear Ms Elisabetta
I must thank you for your great service, never have I seen better service. I thank you again, and till next order.
Ahmed K., Cairo, Egypt

Dear Elisabetta
!?!!? 1 day to deliver two models ?
It's like going across the street to the shop ! Absolutly fantastic ! I think I'm going to be addicted to your site...
Keep up the excellent work, and thanks in advance !
Miguel C.S., Lisbon, Portugal.

Dear Elisabetta,
Last Sunday night I placed an order for two Minichamps VW 411models. You confirmed  the order Monday morning and the cars arrived on Wednesday morning. A letter can sometimes take 4 days to get across the city of Richmond! It is such a pleasure to view all that road candy on your website, place an order, track its shipment, and receive it so quickly. These Minichamps VWs are excellent. Many thanks.
David K., Richmond, VA, USA

Dear Elisabetta,
Thanks, for your excellent service. It's a pleasure to deal with you. I am very satisfied, Thank you so much.
Dima M., Beer-Sheva, Israel

Dear Elisabetta,
i ordered for the first time from your site 2 missing 1/43 scale models from ayrton senna.
It was delivered in just 2 days. Wonderful and great service from you.
I will be sure ordering again in the future. Your service is great.
Wim R., Hoofddorp, Holland

Dear Elisabetta,
Having just received the three McLarens I had ordered yesterday, what can I say that hasn't been said yet about Alpimodel's astonishing delivery times? Not much, really! Wow! If only the other model sites had such a quick and good service as yours!... Anyway, knowing Alpimodel, who needs other model sites? ;))
Thank you!
Joao C., Amadora, Portugal

How do you do it ? You are faster than lightning!
Bjarne J., Ballerup, Denmark

Dear Ms. Elisabetta,
I have just received the models you sent me. Thank you! That was my first international purchase and I am very happy because it was successful. I hope I will purchase some more models later.
Best regards,
Paulius G., Kaunas, Lithuania

      Wow....that is the most incredible service I have ever seen!  How can a package mailed from Italy arrive in California in two days?  I often wait months for other businesses to mail me a car order.  You'll be hearing from me soon!
Thanks, Mark
Mark H., Long Beach, CA, USA

Mon paquet est arrivé cet après midi en parfait état. Félicitations pour votre efficacité.
Merci et à bientôt.
Olivier L., Strasbourg, France

            Wow! What great service! I had ordered three cars on Friday and they are here in the USA on Monday. Box was well packed and the cars were fantastic. It's reassuring to find a company that knows how to treat all their customers as # 1 in this day and age. I'll be returning to AlpiModel again!
Many thanks,
John S.B., Woods Hole, MA, USA

I Just received the two Brumm carriages, I wish there were more models available. Many Thanks for the quick delivery.
 Peter R., Diemen, The Netherlands

Many thanks - I ordered the model at 10.00pm UK time on Monday and it was here on Wednesday.  I was amazed at the service.  Also very impressed with your  web site.  I reckon its the best diecast collectors site I've seen - and I only came across it by accident!
Steve M., Clevedon, U.K.

Hallo Elisabetta,
All the models arrived in great shape thanks to the XLNT packing ........... very pleased with them!
Best regards from Holland,
Jaap H., Kockengen, Netherlands

I modellini sono arrivati oggi, tutto OK.
Nel ringraziarvi per l'immancabile celerità e cortesia, invio cordiali saluti.
Riccardo G., Varese, Italy

Thank you very much.  I'm so glad to be dealing with such a professional company as yours.
John C., Toronto, Canada

Dear Elisabetta
The car has arrived safely in very-quick time.  Many thanks.  I am, as usual, very pleased.
Best regards
David, B., London, U.K.

Dear Elisabetta
Have just received my order less than 24 hours from when I ordered it. It was received in perfect condition and once again you have excelled yourself for processing orders so expertly.
Thank you once again
David W.,  Co. Durham, England

The order is here already! You are a super model store and I will order again!
David C., Louisville, KY, USA

Dear Elisabetta and Matteo,
I've just got my shipment after some delay by local customs. Your service and also support for problem resolution is great ! ! ! Especially for me being here in Romania, where I have not been able to find any model shop so far.
Many thanks
Dmitriy R.,Bucharest, Romania

Dear Elisabetta,
It is always such a pleasure and a nice surprise to buy at Alpimodel. You charged my credit card yesterday at 12:00 and today, at exactly 12:00, I had UPS at my door with my models. Exactly 24 Hours! Fantastic. I mean, how faster can that be???  I can hardly find any other kind words to thank you so much for you fantastic work and organization, and to, please, ask you to continue on your great work online. Alpimodel is not only, by far, the best site online to buy 1:43 scale models, as it is also a great example - the best example - for all other sites alike to follow and copy. Many congratulations to you, Elisabetta, and all you guys there at Alpimodel. All 4 models I ordered this time are perfect, they arrived faster than they could (!), they were the best packaged they could ever be, carefully wrapped in bubble plastic... everything is just fantastic. Plus, Elisabetta, I arrived here at work to find in my mail your kind reply - you always reply personally, no matter the automatic mail answer - and to find out I am one of your favorite customers :-))) Well, I havent ordered that many times from you, but I kindly thank you for that note, of course. I thing its just that I always insist in replying and retributing the good work, the sympathy and the nice personalized treatment that people give me. Its only fair. At Alpimodel, I have always been well received and taken care off, so all I can do is being as nice as I can and thank you for your fantastic work. Again, thank you so much for you attention and you kind words. Please rest assured that you have here a client for a long time to go. And again, you can be certain that Alpimodel is the best online store for buying scale models, in Europe at least. My Best and Sincere Regards to you.
Fernando M., Lisboa, Portugal

THANK you for your excellent and high integrity service.
Regards, Demetrios
Demetrios N., San Mateo, CA, USA

Dear Elisabetta,
Just a quick note to say that the models arrived this afternoon - thank you!. This is the second time I have ordered from you, and I am very impressed with your efficient service. It is actually quite amazing that I can place an order on Sunday night and have delivery by Wednesday afternoon. I look forward to placing further orders with you in the future.
Many thanks and best regards,
Cathal D., Hong Kong

Thanks a lot for your excellent service. It is a great pleasure to deal with someone who is responsible. I am very satisfied, Thank you so much.
Kind regards
Luis Filipe F., Porto, Portugal

Dear Alpimodel
Once again, thank you for your excellent service, it's a real pleasure dealing with you.
Many thanks again.
Steve W., Andover, UK

My name is Reijo from Finland, I have ordered couple of times models from you. Your service is excellent !!! It is easier to buy from you than from local hobby shop, it takes only two days to receive parcel.
Reijo M., Helsinki, Finland

Dear Ms. Elisabetta,
The order arrived on April 19 in perfect condition.  Thank you, yet again, for your excellent service - fair prices, careful packing and fast delivery!
Best regards,
John H., Falls Church, VA, USA

Dear Elisabetta,
My parcel arrived today- just 28 hours after I placed the order!
That is a really magnificent service! I am very pleased with all the cars, and I will certainly be ordering from you again- soon, I hope! Thank you so much for your first class service.
Sally B. , Lawford, Manningtree, UK

Greetings Elisabetta,
The order was perfect as usual!
Many thanks - grazie,
Brian W., Sherman Oaks, CA, USA

I would just like to thank you for the efficient way you exchanged part of our order which was ordered by mistake, also for how quickly we have received other orders; you can rest assured we will continue to order from you for further merchandise.Thanks again
Sue S., Ipswich, Suffolk, UK

Dear Ms. Elisabetta:
I'm writing to you to say thanks! The service is excellent and your diecast store is the best I see on the web.
Best Regards,
Rafael R., Lima, Perú

Wow! It arrived this afternoon! Thank you very much, that is one of the best online purchases I have made thanks to your amazing service. Impressed so does not even start to say how I feel.
Geoff H., Basingstoke, Hampshire, UK

Just to let you know that the models arrived today. Thanks again for your excellent rapid service.. I will no doubt return for more purchases...
Rob H., Basingstoke, Hampshire, UK

Dear Elisabetta,
I don´t know how you do it, but your delivery time it´s completely amazing!!! Each time I bought from you I became more and more fan of Alpimodel! Good price and delivery!
Alexandre V., São Paulo, Brasil

Hello Elisabetta,
Thanks for the prompt response.  I appreciate you professional level of service in handling this matter, and commend you for your business practices.  Due to your excellent inventory and rapid shipping to the US, you have become my preferred 1/43rd dealer.
Rudolph P., Cerritos, CA, USA

Dear Alpimodel
Just to let you know the model arrived today Thur(11/4/2002).Thank you for your fast excellent service. Hope we can do more business in future. Many thanks again.
Steve W., Andover, UK

Dear Elisabetta,
My Ford Mk IV has just arrived in perfect conditions. Needless to say again that your service is by far the best and quickest over the Internet.
Joao C., Alfornelos, Portugal

I am ecstatic about your service and also with the models that I received. I bet I have looked at just about every website with motorcycle models and yours is the very best. I have bought from other sources and your service and packing are the tops. I am a happy camper.
Charles C., Hunt Valley, MD, USA

Dear Elisabetta
Models arrived safely today. Fast! I will keep ordering goods from you in the future.
Makita S., South Windsor, CT, USA

Good morning Elisabetta and company;  I am just back to the office today after two days off to celebrate - ahem - my birthday!!!  And, I am happy to report that my present arrived at the perfect time, with every model in perfect shape (you really are the best).  Thank you for helping to make the day a happy one . . . Until next time (which will be soon, as I already see a couple of new things I like) all the very best -- Eric
Eric S., New York, USA

Dear Elisabetta,
I  received my order last Sunday after just 3 days and I'm impressed by how fast and efficient your service is.  I'm avid collector of scale die-cast cars and I'm glad to have checked out your site.  I'll be ordering again soon!  Thanks and best regards......
Fabby B., Cebu City, Philippines

Cars received. Wonderful, fantastic, speedy, happy, amazed, thank you.
Robin W., London, UK

Hello again..
Received the models an hour ago,they are great thanks a lot.
Wish you a great day...
Pasi H, Nyköping , Sweden

Dear Elisabetta,
My Maserati arrived yesterday (less than 24 hours after my order!) and it's a beautiful model. Thanks and hope to order again soon.
Best regards,
Joao C., Alfornelos, Portugal

I am delighted with your service. Your shipping was very quick and delivery was faster than many domestic sellers. I note that you are a babe from your photo. Congratulations. Being really attractive makes life more entertaining.
Thanks for your assistance.
Charles C., Hunt Valley, MD, USA

Just to say many thanks for the above order of 3 Formula 1 cars received today (15/01/2002)- an outstanding service, a good deal quicker than most UK dealers, I may say! We are extremely pleased with both the models and the service, and hope to do business with you again soon.
Best wishes
Sally and Jim B., Manningtree, UK

Hello Elisabetta
WOW!  I received my order today.  I am truely amazed!  Thank you for the great items, beautiful/secure packaging and SUPER SUPER speedy delivery.
Happy Holidays,
Ben L., San Francisco, USA

Hi Elisabetta!!! The third package is here. All cars in perfect conditions. Thank you very much for your help/care/attention/efficiency/disposition/sympathy etc etc etc :) A great 2002 for you!!
Thanks again!!
Luiz M., San Paulo, Brazil

I received my order on February 8.  Everything arrived in perfect condition. Thank you for the prompt service and careful packing.
John H., Falls Church, VA, USA

Dear Elisabetta,
You are breaking all the records! About 24 hours after making my order, the Ferrari 500 TR and the Corvette Stingray were in my hands, here in Portugal; that's incredible! These are both beautiful models. Allow me just a word about your site: it´s one of the best, most comprehensive ones I've ever seen. Lots of models to choose from, always up-to-date, the easiest navigation, it should be a model (no pun intended!) to many other sites around the Web. Keep up you excellent job. Thanks!
Joao C. , Alfornelos, Portugal

M. K., Jersey, Channel Islands, UK

Dear Elisabetta,
I have received the package with order #:1679-9247-0199 on Friday, Dec 14th.  The model is wrapped perfectly and has arrived in an excellent condition.  Thank you for your service.
Best Regards,
Laura T., Taipei, Taiwan

Dear Elisabetta
The order arrived yesterday. The items are all in order and very nicely packaged. I am very impressed with your prompt and cordial service. I will order more items in the future and will make sure to recommended to others. Thank you very much.
Best regards
E.W., Seattle, WA, Usa

Dear Elisabetta and everyone at ALPIMODEL,
Thank you for the very courteous and prompt handling of my recent order.  I was amazed at the speed that you processed my request. Also, I am very happy with the models that I ordered.  Thank you very much!
Bob K., Spring Grove, IL, USA

Dear Elisabetta
Thank you for the prompt dispatch and clear communications. So far, you and your company have been a delight to do business with! Professional. Fast. Courteous. What more could I ask for?  :-)
Looking forward to the arrival of my new toy  :-)
Kind regards and thanks again
Derek J., Sydney, NSW, Australia

Hi Elisabetta.
Excellent website,Great choice of models and a fantastic delivery service,what more could a collector want (absolutely nothing). Bye for now.
Allan C., East Kilbride, Scotland

Hello Elisabetta,
We got our order today!  Fantastic service!
Looking forward to hearing back from you about the other models.  Will be ordering again as soon as they are in stock!
Thanks again!
Brian P., Fitchburg, WI, USA

I have received the models and every time I am surprised with your very fast delivery.
T.T., Hiroshima, Japan

Greetings Miss Elisabetta
The shipment has arrived, it is great. Thanks for everything and soon you will be hear about me, because i am interesting buy another item about Senna.
Alexander M., Caracas, Venezuela

Whenever I purchase a dicast model from your site, I was satisfied for everything.
Have a nice weekend!
Thanks & Regards,
S.M.K., Seoul, Korea

Dear Elisabetta,
I received my order today and I must commend you and your company on the promptness of the despatch and the quality of the packing. Since it is my first transaction with your firm I must say I am impressed and will look forward to dealing with you again in the future as I am just now beginning my collection.
I was also impressed by the way you answered my questions prior to finalising the order.
Thanking you
A. Apostolou, Nicosia, Cyprus

I just received my first order from you and am VERY pleased with the fast, efficient service.
Best of all, your prices were more competitive than those of U.S. retailers, and with the 10% discount applied to shipping, I saved a bundle. I'll be ordering again soon. Thanks!
Iori S., Glendale, CA, USA

Thank you for shipping my order so promptly.  I received it in Chicago yesterday.
The MR model of the 996 is terrific - I hope to do business with you again!
Tom S., Chicago, IL, USA

Just a quick mail to thank you very much for your excellent service and ultra quick delivery.
The minichamps model arrived today and was well packaged.
I will have no hesitation in dealing with you again in the future.
Jim H., Par, United Kingdom

This site is well designed and simple. The pictures are outstanding and you have a very good selection of miniatures.
Your prices are good competition for e-bay. Keep up the good work. Best to you.
Erik H. R.

I received my order today (very fast shipment). Everything is perfect.
Your website is excellent. Clear pictures and always updated daily.
I will shop at your store again in the future. Thank you.
Davy B., Southfield, Michigan, USA

Ciao! Dear Elisabetta,
I received the models! Fine! I will cherish forever!!
Buona giornata!
Hideo H., Otsu, Shiga, Japan

Ms. Elisabetta,
I have to tell you that I love doing business with you.  You are very easy to deal with and you are very prompt in returning my messages.  Thanks so much! I really appreciate you reserving some models for me it really helps out a lot.
You are a wonderful person, thank you so much for your help.
Eddie C., Lakewood, Co, USA

Thank you for your quick reply.  I would also like to mention that YOU GUYS ARE AWESOME !!!!  I ordered a Porsche model last Thursday and received it on my door step today (Monday).  Wow, that was fast and considering that it was sent from Italy, quite impressive.  I have been disapointed with the level of customer service I have received from companies located right here in the USA.  In some cases, it has taken up to 6 months to receive a model from New Jersey, which I think is absolutely is disrespectful!!  I will definately order from your company in the future and recommend it to anyone who is interested in 1:43 scale models. Many thanks from a new long term customer.
Marcus F., Meridian, ID, USA

I must say that I'm happy to have found your company for purchasing trough the web because your service, at least til now, is excellent.
Jaime  G., Buenos Aires, Argentina

Bruce L., Holland, PA, USA

Good morning Elisabetta - I saw that you had gotten the Alfa Ricotti, and new Citroens, and decided I needed another order. Enjoyed reading your new customer comment section, and am flattered to be included; I see I'm not alone in appreciating your superb products and service.  And your wonderful photo -- it seems that one of your loveliest models is, well, you!  With best regards, Eric
Eric S., New York, USA

My order came today and I must tell you your service is the best I've ever had online. The product is great and such speedy delivery. I am very satisfied.
Thank you so much
Daniel V. , Eastpointe, MI, USA

Thanks Elisabetta,
It is a pleasure to deal with someone who is responsible, polite and pleasant! I will talk to you soon.
Mark P., New Haven, CT, USA

Thanks for your stunningly swift reply!   Yes, please go ahead and ship the second order individually.   I am especially looking forward to the MR Lamborghini Diablo VT... it sounds magnificant!  Thanks again for your superb support!
Patrick C., Ridgecrest, CA, USA

Thank you for your excellent service, the models that I ordered from you arrive this morning. Very impressive. Unfortunately - for me - I found an extra model that I want to order from you. It´s the Ferrari F 355 Spider 1995 (red) MIN.430074032 1:43. I´ll hope that you have it in stock.
Thank you again!
Torbjorn L., Helsingborg, Sweden

Dear Elizabetta
Hoping everything is fine and that you had a great weekend, I would like to thank you one more time for the superb cars that you sent.
Antoine F., Beirut, Lebanon

My order arrived this morning(in Japan). My Cugnot is very cool and cute!
Thank you very much. I would like to buy miniature models at your shop again.
See you.
Tatsuya A, Yamanashi, Japan

Dear Elisabetta,
I received the models today. Beautiful cars! Exquisite packing! Thanks for the catalogs. Have a great weekend.
Mark P., New Haven, CT, USA

Dear Elisabetta,
Thank you for the models they arrived this morning.  Once again, fantastic service.
Adrian J., Callington, Cornwall, UK

Thank you for the shipment of the fine car we ordered.
Grant M., Mitcham, Victoria, Australia

I am writing to thank you for the fast and efficient service that you have given to me.  My first order arrived sooner than expected and the second should be arriving this afternoon.  I am impressed!
Jeff F., Scarsdale, NY, USA

Dear Elisabetta,
I have just received my 2nd order placed with you in the last week.
Both orders have arrived at my door less than 24 hours after i placed them.
Thats what i call Great Service, I have had difficulty obtaining the models in the UK,
but with your excellent web site and fine service, i hope to place another order in
the near future.
Thank you
Kind Regards
Simon C., Standon, Hertfordshire, United Kingdom

Dear Elisabetta,
I received the latest order today. The cars are absolutely beautiful! I truly appreciate the care that is taken in packing them for shipment.
Mark P., New Haven, CT, USA

Today ,my oder VW already arrived .
Thank you for everyting !
Masato I., Takaoka-City, Toyama-ken, Japan

Hello Miss Elisabetta
Thanks a lot for your exellent service.
best regards
Marcel B., Basel, Switzerland

Thanks very much for your continueed EXCELLENT service!   Many companies could learn a great deal about customer relations from your organization.   It is my pleasure to have learned about Alpimodel, and look forward to many years of pleasant transactions.   No-one ships models to my home as quickly as Alpi.   If you ever need help over there, I would be happy to learn Italian and join your team of professionals.
Thanks Again!
Patrick C., Ridgecrest, CA, USA

Time available, or not, I'm taking a moment to say THANK YOU  for sending the *shocking* lambo diablo roadster.   Its simply wonderful.   Now in the center of my lambo shelf, it makes a lovely eyecatcher.    I am very pleased.
Best Regards,
Patrick C., Ridgecrest, CA, USA

Greetings Elisabetta -- Have just received this order (already!) and am once
again delighted with everything.  A special note of thanks for including the
Brumm and RIO brochures, which already have me thinking about what I'll be
seeking to acquire next.  I'm relatively new to web shopping, but of the sites
I've visited yours stands out for its appealing design and ease of use, not to
mention the products;  and your wonderful customer service is truly the icing on
the cake.  I had one amusing thought to share -- I really like the De Gaulle and
Adenauer/Kennedy models, with the waving figures and the diplomatic flags
flapping in the breeze . . . even though noone is driving!  I just think that's
funny, and the models are exquisite regardless.  Thank you again, and I look
forward to our next encounter . . . With warmest regards, Eric
Eric S., New York, USA

It is not often you see customer service of that caliber.
Once again, thanks for your excellent service.
David R., Dayton, OH, USA

Once again, you're burning that midnight oil... Such dedication!
If you ever need a new job, just yell.   We're always looking for people
with a good (or should I say GREAT) work ethic.
Till next time,
Patrick C., Ridgecrest, CA, USA

Buon giorno,
ho ricevuto il modello come da mio ordine. Tutto OK, sono molto soddisfatto.
Manrico S., Tirrenia, pisa, Italy

Dear Elisabetta
The cars arrived safely today.  Many thanks, I am very pleased with them.
Best regards
David B., London, England

Dear Elisabetta -- I'm just now running out after a long day at the office, but
wanted to let you know that I love all four models but am absolutely amazed at
the black "Dr. Wax" Ferrari -- it's my first MR model and I can't believe the
detail on things like the gas filler cap, the window mouldings and especially
the wire wheels.  So, I MUST have its companion piece in red, if you still have
one;  if so, please set aside and I shall submit a regular order tomorrow . . .
until then, thank you, and the very best regards -- Eric
Eric S., New York, USA

I check your website twice daily (generally), and count on that site to
cheer me up when work get a little ugly.  You can't imagine what a boost
that website gives my attitude!
Thank you again... it is wonderful to know that you are there!
Patrick C., Ridgecrest, CA, USA

Many thanks to all our friends.
The AlpiModel Team
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